Version in force as of 16/08/2026. Supersedes the previous version. These terms and conditions of sale apply to orders placed on or after that date.

This English text is a translation provided for information purposes only. The contract is concluded in French and only the French version of these terms and conditions of sale, available at Conditions générales de vente, is legally binding. In the event of any discrepancy, the French version prevails.

Terms and conditions of sale

Article 1. Identification of the seller

The website www.athletesonthemat.com is published and operated by:

  • MOTHA, a simplified joint-stock company (société par actions simplifiée) with share capital of 7,500 euros, trading under the trade name and brand ATHOM, Athletes on the mat;
  • Registered office: 39 rue Danièle Casanova, 91700 Sainte-Geneviève-des-Bois, France;
  • SIREN: 820 054 815, SIRET of the registered office: 820 054 815 00015;
  • Trade and Companies Register (RCS): EVRY 820 054 815;
  • Intra-Community VAT number: FR17 820054815;
  • Telephone: +33 6 31 93 56 75, Monday to Friday from 9:00 a.m. to 5:00 p.m. (Paris time);
  • Email: contact@athletesonthemat.com;
  • Publication director: Patrick LUCIEN;
  • ATHOM trademark registered with the INPI (French industrial property office).

Website host: WP SERVEUR, 20 rue Albert Einstein, 77420 Champs-sur-Marne, France, telephone: +33 9 72 49 72 64, website www.wpserveur.net.

MOTHA is hereinafter referred to as “the Seller”. Any natural person who places an order on the Site for purposes falling outside the scope of their commercial, industrial, craft, professional or agricultural activity is hereinafter referred to as “the Customer” or “the Consumer”.

Article 2. Purpose and scope

2.1. These terms and conditions of sale govern all distance sales of products concluded between the Seller and the Consumer through the Site, including the sale of gift cards governed by article 7 bis. They set out the rights and obligations of the parties and inform the Consumer, before placing an order, of the conditions under which the Seller sells and delivers the products.

2.2. These terms and conditions of sale do not apply to sales concluded with clubs, associations, resellers, public bodies or any other buyer acting for professional purposes. Such sales are governed by the business terms and conditions of sale, available on request at contact@athletesonthemat.com.

2.3. The Consumer declares that they have the legal capacity to enter into a contract. The products offered are not intended to be ordered by minors without the consent of their legal representative.

2.4. Validating an order implies full and unreserved acceptance of these terms and conditions of sale, which the Consumer acknowledges having read before ordering. The Consumer may save and print them.

2.5. The Seller may amend these terms and conditions of sale at any time. The conditions applicable to an order are exclusively those in force on the Site on the day that order is validated, a copy of which is attached to the order confirmation. No subsequent amendment is enforceable against the Consumer for an order already placed.

2.6. If any provision of these terms is held to be void, deemed unwritten or unenforceable, the remaining provisions retain their full effect.

Article 3. Customer service

For any question, complaint or request for information, customer service can be reached:

  • by email: contact@athletesonthemat.com;
  • by telephone: +33 6 31 93 56 75, Monday to Friday from 9:00 a.m. to 5:00 p.m. (Paris time), at no premium rate;
  • by post: ATHOM, Service clientèle, 39 rue Danièle Casanova, 91700 Sainte-Geneviève-des-Bois, France.

The Seller undertakes to respond to any request within an indicative period of 2 business days.

Access to the Site requires the Consumer to have the necessary computer and telecommunications equipment; the related costs remain payable by the Consumer.

Article 4. Products, characteristics and availability

4.1. In accordance with article L111-1 du Code de la consommation (French Consumer Code), the essential characteristics of each product (composition, weight, weave, colours, sizes, care instructions and, where applicable, compliance with sporting regulations) are set out on the corresponding product page. The Consumer is invited to read them before ordering.

4.2. Photographs, illustrations and videos are provided for illustrative purposes. Slight variations in shade may appear depending on the screen used and do not constitute a lack of conformity.

4.3. Offers are valid while stocks last. The Seller may change its range at any time, without this affecting orders already validated.

4.4. If a product becomes unavailable after the order has been placed, the Seller informs the Consumer as soon as possible. The Consumer may then choose to accept a product of equivalent quality and price offered by the Seller, to wait for restocking, or to cancel the order. In the event of cancellation, the Seller refunds all sums paid no later than fourteen (14) days after the request, using the same means of payment as that used for the order. No replacement product may be imposed on the Consumer.

4.5. Information relating to product safety, to the identity of the manufacturer and, where applicable, to that of the responsible person established in the European Union within the meaning of Regulation (EU) 2023/988, appears on each product page.

Article 5. Prices

5.1. Prices are shown in euros, all taxes included, excluding delivery costs.

5.2. Deliveries within France. Prices include French value added tax at the rate in force on the day of the order.

5.3. Deliveries to the French overseas departments and regions (Guadeloupe, Martinique, French Guiana, Réunion, Mayotte). As these territories are treated as export territories within the meaning of article 294 du Code général des impôts (French General Tax Code), deliveries made to them from mainland France are exempt from French value added tax. Import value added tax, the “octroi de mer” (dock dues) and any other local taxes due are payable exclusively by the buyer and are settled by the buyer on arrival.

5.4. Deliveries to another European Union Member State. The applicable value added tax is that of the country of destination, in accordance with the intra-Community distance selling regime. The rate applied and the corresponding amount are displayed before the order is validated.

5.5. Deliveries outside the European Union. Prices are displayed excluding tax. Customs duties, import taxes, clearance charges and any other formality applicable in the country of destination are payable exclusively by the buyer and under the buyer’s responsibility, the agreed Incoterm being DAP. The Seller invites the buyer to enquire with the authorities of their country before ordering. Refusal to take delivery of a parcel on those grounds does not give rise to any refund of shipping costs.

5.6. Delivery costs are indicated before the order is validated and repeated in the order summary. The shipping rates table can be viewed on the page [URL PAGE LIVRAISON].

5.7. The Seller may change its prices at any time. Products are invoiced at the price displayed at the time the order is validated.

5.8. In accordance with article L112-1-1 du Code de la consommation (French Consumer Code), where a price reduction is announced, the prior price indicated is the lowest price applied by the Seller to all consumers during the thirty days preceding the application of the reduction.

Article 6. Orders

6.1. The Consumer selects the products, enters their contact details and is shown a detailed summary of the order stating the products, quantities, unit price, delivery costs and the total amount payable. At this stage the Consumer may correct any error before confirming, in accordance with article 1127-2 du Code civil (French Civil Code).

6.2. The order becomes binding when the Consumer clicks the button marked “order with obligation to pay” and proceeds to payment, having first ticked the box accepting these terms and conditions of sale.

6.3. The Seller sends the Consumer, without undue delay and at the latest at the time of delivery, an order confirmation on a durable medium (email) restating all the information referred to in article L221-5 du Code de la consommation (French Consumer Code), together with a copy of these terms and conditions of sale and the model withdrawal form.

6.4. The Seller reserves the right to cancel or refuse any abnormal order, in particular in the event of a previous payment dispute, suspected fraud or an order manifestly placed for resale purposes.

6.5. In accordance with articles L213-1, D213-1 and D213-2 du Code de la consommation (French Consumer Code), contracts for an amount of 120 euros or more are archived by the Seller for ten years from delivery. The Consumer may request a copy at any time.

6.6. Unless proven otherwise, the Seller’s computerised records constitute evidence of orders and payments.

Article 7. Payment

7.1. The price is payable in full on the day of the order, unless the Consumer uses an instalment or deferred payment solution offered on the Site, in which case the specific conditions of that solution apply.

7.2. The accepted means of payment are: payment card (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, Alma, Amazon Pay and the ATHOM gift card.

7.3. Payments are processed by authorised payment service providers. Payment card data does not pass through the Seller’s servers and is not stored by the Seller. In accordance with the European Payment Services Directive, strong customer authentication may be required by the issuing bank.

7.4. If authorisation is refused or payment is not collected, the order is automatically cancelled and the Consumer is informed.

Article 7 bis. Gift cards

7 bis.1. Nature and scope of use

The Seller offers digital gift cards for sale. The gift card constitutes a voucher within the meaning of article 256 ter du Code général des impôts (French General Tax Code). It is issued by MOTHA and can only be used on the website www.athletesonthemat.com.

The gift card is valid on all products in the Site’s catalogue as well as on delivery costs. It cannot be used outside the Site, with partners, or to purchase another gift card.

7 bis.2. Amounts and delivery to the beneficiary

Gift cards are offered in amounts of 25, 50, 100 and 200 euros. The amount is chosen by the buyer when placing the order.

The gift card is sent by email to the beneficiary’s email address as provided by the buyer when placing the order, once payment has been validated. It carries a unique number. The buyer is solely responsible for the accuracy of the email address entered. In the event of a typing error, the buyer should contact customer service as soon as possible.

7 bis.3. Period of validity

The gift card is valid with no expiry date.

7 bis.4. How to use the card

The beneficiary enters the gift card number in the field provided, either in the basket or when validating the order. The card amount is applied to the total amount payable, inclusive of all taxes and delivery costs.

The gift card may be used in several instalments. Where the order amount is lower than the available balance, the remaining balance stays attached to the card and can be used for later orders. Where the order amount exceeds the available balance, the difference is paid using one of the other means of payment accepted under article 7.2.

7 bis.5. No cash refund

Subject to the right of withdrawal set out in article 7 bis.7, the gift card cannot be refunded, even in part, nor exchanged for cash. The remaining balance cannot give rise to a cash payment. The gift card may not be resold.

7 bis.6. Loss, theft and use by a third party

The gift card number alone allows the available balance to be used. It is for the beneficiary to keep it confidential and secure.

The Seller cannot be required to replace a gift card that has been lost, stolen, destroyed or used by a third party in possession of the number, except where such use results from a failing attributable to the Seller. A beneficiary who becomes aware of fraudulent use must inform customer service without delay; customer service will carry out the necessary checks and, where appropriate, deactivate the number concerned.

7 bis.7. Right of withdrawal in respect of the purchase of the gift card

The buyer of a gift card has fourteen (14) days from the delivery of the card to the beneficiary to exercise their right of withdrawal, in accordance with the procedures set out in article 10.2 of these terms.

This right may be exercised as long as the gift card has not been used, even partially. Any use, including partial use, of the card balance amounts to performance of the contract and brings the right of withdrawal to an end.

In the event of withdrawal, the Seller deactivates the gift card and refunds all sums paid no later than fourteen (14) days after the date on which it is informed of the decision to withdraw, using the same means of payment as that used for the order.

7 bis.8. Return of a product paid for with a gift card

Where a product paid for in whole or in part with a gift card is subject to withdrawal, to a commercial return or to the enforcement of a legal guarantee, the refund is made using the same means of payment, in accordance with article 10.6 of these terms. The portion of the price paid with the gift card is therefore credited back to the balance of that card, or gives rise to the issue of a new gift card for an equivalent amount where the original card is no longer active. The portion paid by another means of payment is refunded to that means of payment.

This arrangement does not amount to a credit note imposed on the Consumer within the meaning of article 10.6: it corresponds to the return of the sums to the payment method actually used by the Consumer.

7 bis.9. Value added tax regime

The gift card constitutes a multi-purpose voucher within the meaning of article 256 ter du Code général des impôts (French General Tax Code), since the place of supply and the applicable tax are not known at the time of issue. Its sale therefore falls outside the scope of value added tax. The tax becomes chargeable when the card is used, at the rate applicable to the products actually ordered.

7 bis.10. Suspected fraud

The Seller reserves the right to deactivate any gift card obtained through a fraudulent, unpaid or disputed payment, as well as any gift card that is manifestly being misused, in particular for resale purposes. The beneficiary concerned is informed.

Article 8. Retention of title and transfer of risk

8.1. The products remain the property of the Seller until the price has been paid in full.

8.2. In accordance with articles L216-4 and L216-5 du Code de la consommation (French Consumer Code), the risk of loss of or damage to the products passes to the Consumer at the time the Consumer, or a third party designated by the Consumer, takes physical possession of the products. Carriage therefore remains at the Seller’s expense and under the Seller’s responsibility until actual handover. The position differs where the Consumer entrusts delivery to a carrier of their own choosing that was not proposed by the Seller.

Article 9. Delivery

9.1. Products are shipped to the delivery address given by the Consumer when placing the order. The Consumer is responsible for the accuracy of that address. Gift cards, being digital, are not shipped and are delivered in accordance with article 7 bis.2.

9.2. The areas served and the carriers used are: Mondial Relay, Colissimo, Chronopost.

9.3. Lead times. Preparation time is 1 to 2 business days. Indicative delivery times, from dispatch, are as follows:

DestinationIndicative timeMaximum contractual time
Mainland France3 to 5 business days15 days
European Union3 to 5 business days15 days
Outside the European Union15 business days30 days

In any event, and in accordance with article L216-1 du Code de la consommation (French Consumer Code), the Seller delivers no later than thirty (30) days after the contract is concluded. Products sold on pre-order are subject to a specific delivery date stated on the product page.

9.4. Late delivery. In accordance with article L216-6 du Code de la consommation (French Consumer Code), where the announced delivery date is exceeded, the Consumer may suspend payment of all or part of the price until the Seller performs, or terminate the contract by registered letter with acknowledgement of receipt or in writing on another durable medium, after having required the Seller to deliver within a reasonable additional period and the Seller having failed to do so. Termination takes effect on receipt of the Consumer’s written notice.

The contract may be terminated immediately, without prior formal notice, where the Seller refuses to deliver or where the delivery date was an essential condition of the contract.

9.5. In the event of termination for late delivery, the Seller refunds all sums paid no later than fourteen (14) days after the date the contract is terminated, in accordance with article L216-7 du Code de la consommation (French Consumer Code).

9.6. Damaged or incomplete parcel. The Consumer is invited, without this being a condition of their rights, to check the condition of the parcel on receipt, to record precise reservations with the carrier and to inform customer service as soon as possible, with supporting photographs. The Seller covers the replacement or refund of any product damaged in transit, risk not yet having passed within the meaning of article 8.2 of these terms.

9.7. Parcel not delivered. In the event of non-receipt, the Consumer informs customer service. The Seller opens an enquiry with the carrier and, depending on its outcome, reships the order or issues a refund.

9.8. Gift card not received. If the beneficiary has not received the email containing their gift card, the buyer informs customer service, which checks the address entered and sends the card again. The Consumer is invited to check their spam folder first.

Article 10. Right of withdrawal

10.1. Period. In accordance with article L221-18 du Code de la consommation (French Consumer Code), the Consumer has fourteen (14) days to exercise their right of withdrawal, without having to give reasons or bear any costs other than those set out in article 10.5.

This period runs from the day the product is received by the Consumer or by a third party designated by the Consumer. Where several products are ordered and delivered separately, or where a product consists of several lots delivered over a defined period, the period runs from receipt of the last product or lot. If the period expires on a Saturday, a Sunday or a public or non-working holiday, it is extended until the next working day.

10.2. How to exercise the right. The Consumer exercises their right of withdrawal, at their choice:

  • by using the online withdrawal function made available free of charge on the Site at Withdrawal form, accessible throughout the withdrawal period, in accordance with article L221-21 and article D221-5 du Code de la consommation (French Consumer Code);
  • by using the model withdrawal form appended to these terms;
  • by any other unambiguous statement expressing their wish to withdraw, sent by email to contact@athletesonthemat.com or by post to the registered office address.

The Seller sends the Consumer, without delay and on a durable medium, a dated acknowledgement of receipt of their withdrawal.

10.3. Returning the product. The Consumer returns the product without undue delay and no later than fourteen (14) days after notifying their decision to withdraw, to the following address: MOTHA, 63 chemin de la Chapelle, 47310 Brax, France. Practical arrangements are set out on the Returns portal page. Gift cards, being digital, are not returned.

10.4. Condition of the product. The Consumer may try on and handle the product as they could have done in a shop. The Consumer is liable only for any diminished value of the product resulting from handling other than what is necessary to establish its nature, characteristics and proper functioning (article L221-23 du Code de la consommation, French Consumer Code). Merely opening the packaging does not constitute diminished value. The Seller may withhold from the refund an amount corresponding to the diminished value established, which it must substantiate.

10.5. Costs. The direct cost of returning the product is borne by the Consumer, unless stated otherwise on the Site or in a commercial offer.

10.6. Refund. The Seller refunds all sums paid, including the standard outbound delivery costs, no later than fourteen (14) days after the date on which it is informed of the decision to withdraw. If the Consumer expressly chose a delivery method more expensive than the standard delivery offered, the additional cost remains payable by the Consumer.

The refund is made using the same means of payment as that used for the order, unless the Consumer expressly agrees to another means and provided the refund does not incur any cost for them. No credit note or voucher may be imposed.

The Seller may defer the refund until the product has been recovered or until the Consumer has provided proof of dispatch, whichever occurs first.

10.7. Exceptions. In accordance with article L221-28 du Code de la consommation (French Consumer Code), the right of withdrawal cannot be exercised for products made to the Consumer’s specifications or clearly personalised (embroidery, marking, flocking, personalisation with a name or logo), nor for sealed products which cannot be returned for health protection or hygiene reasons and which were unsealed after delivery. This information is repeated on the relevant product page before the order is placed.

Article 11. Extended commercial returns

11.1. Independently of the statutory right of withdrawal, the Seller grants the Consumer, on a commercial basis, an extended return option of thirty (30) days from receipt of the order, for products that are unworn, unwashed, unpersonalised, in their original condition and with their labels attached. Gift cards are excluded from this commercial option, without prejudice to the right of withdrawal set out in article 7 bis.7.

11.2. This commercial option does not replace the statutory right of withdrawal and in no way limits it. After the thirty-day period it ceases to apply, without this affecting the legal guarantees referred to in article 12, which remain fully applicable.

11.3. The arrangements are set out on the Returns portal page.

Article 12. Legal guarantees

All products sold benefit from the legal guarantee of conformity (articles L217-1 et seq. du Code de la consommation, French Consumer Code) and from the legal guarantee against latent defects (articles 1641 et seq. du Code civil, French Civil Code). These guarantees are free of charge and independent of any commercial warranty.

To enforce them, the Consumer contacts customer service at contact@athletesonthemat.com, describing the defect and attaching photographs where possible. The Seller then explains the return procedure, the cost of which it bears.

The notice below is a translation, provided for information purposes, of the statutory notice which French law requires to be reproduced verbatim in French. Only the French wording, set out in the French version of these terms and conditions of sale, has legal effect.

The consumer has a period of two years from delivery of the goods to obtain the enforcement of the legal guarantee of conformity should a lack of conformity appear. During that period, the consumer is required to establish only the existence of the lack of conformity and not the date on which it appeared.

Where the contract for the sale of the goods provides for the supply of digital content or a digital service on a continuous basis for a period of more than two years, the legal guarantee applies to that digital content or digital service throughout the period of supply provided for. During that period, the consumer is required to establish only the existence of the lack of conformity affecting the digital content or digital service and not the date on which it appeared.

The legal guarantee of conformity entails an obligation for the trader, where applicable, to provide all updates necessary to maintain the conformity of the goods.

The legal guarantee of conformity entitles the consumer to have the goods repaired or replaced within thirty days of their request, free of charge and without major inconvenience to them.

If the goods are repaired under the legal guarantee of conformity, the consumer benefits from a six-month extension of the initial guarantee.

If the consumer requests repair of the goods but the seller imposes replacement, the legal guarantee of conformity is renewed for a period of two years from the date the goods are replaced.

The consumer may obtain a reduction in the purchase price while keeping the goods, or terminate the contract and obtain a full refund against return of the goods, where:

  1. The trader refuses to repair or replace the goods;
  2. The repair or replacement of the goods takes place after a period of thirty days;
  3. The repair or replacement of the goods causes major inconvenience to the consumer, in particular where the consumer definitively bears the costs of taking back or removing the non-conforming goods, or bears the costs of installing the repaired or replacement goods;
  4. The non-conformity of the goods persists despite the seller’s unsuccessful attempt to bring them into conformity.

The consumer is also entitled to a reduction in the price of the goods or to termination of the contract where the lack of conformity is so serious as to justify an immediate price reduction or termination of the contract. In that case the consumer is not required to request repair or replacement of the goods beforehand.

The consumer is not entitled to termination of the sale if the lack of conformity is minor.

Any period during which the goods are unavailable for repair or replacement suspends the remaining guarantee period until the repaired goods are delivered.

The rights referred to above result from the application of articles L. 217-1 to L. 217-32 du code de la consommation (French Consumer Code).

A seller who obstructs in bad faith the enforcement of the legal guarantee of conformity is liable to a civil fine of up to 300,000 euros, which may be increased to 10% of average annual turnover (article L. 241-5 du code de la consommation, French Consumer Code).

The consumer also benefits from the legal guarantee against latent defects pursuant to articles 1641 to 1649 du code civil (French Civil Code), for a period of two years from discovery of the defect. That guarantee entitles the consumer to a price reduction if the goods are kept, or to a full refund against return of the goods.

The text above is reproduced in accordance with article D211-2 du Code de la consommation (French Consumer Code) and the annex to decree no. 2022-946 of 29 June 2022.

Normal wear and tear resulting from use of the product, damage resulting from use that does not comply with the product’s intended purpose or with the care instructions on the label, and modifications or repairs carried out by the Consumer or by an unauthorised third party, do not constitute lacks of conformity. The Seller bears the burden of showing that the defect relied on falls within one of those situations.

Article 13. Liability

13.1. The Seller is automatically liable for the proper performance of the obligations arising from the distance contract, in accordance with article L221-15 du Code de la consommation (French Consumer Code). It may be released from all or part of its liability by proving that the failure to perform or the improper performance is attributable either to the Consumer, or to an unforeseeable and insurmountable act of a third party unconnected with the contract, or to a case of force majeure within the meaning of article 1218 du Code civil (French Civil Code).

13.2. The products sold are combat sports equipment. It is for the Consumer to ensure that the product chosen is suited to their practice, to their build and, where applicable, to the rules of the federation or of the organiser of the competition in which they take part. Information relating to compliance with sporting regulations is provided for guidance only and is subject to changes in those regulations.

13.3. The Seller takes the greatest care over the accuracy of the information published on the Site. Errors may nevertheless remain. The Consumer is invited to report them to contact@athletesonthemat.com. This reservation in no way limits the rights the Consumer derives from the legal guarantees, nor their right to compensation for loss suffered.

Article 13 bis. Customer reviews

13 bis.1. Invitation to leave a review

Approximately three weeks after their order is delivered, the Consumer receives an email inviting them to review the products purchased. This email is based on the Seller’s legitimate interest in gathering its customers’ assessment of the products they have bought, within the meaning of article 6.1.f of Regulation (EU) 2016/679. It is not an advertising communication and contains no commercial offer.

Only one invitation is sent per order. The Consumer may object to these emails at any time and without giving reasons, by writing to contact@athletesonthemat.com. The objection takes effect immediately and has no consequence on their rights in respect of their order.

13 bis.2. Conditions for posting a review

Only Consumers who have actually purchased a product on the Site may post a review of that product. Each published review is linked to an order. The Seller accepts no review from a person who has not purchased the product concerned, pays no review author and uses no review-writing service provider.

No consideration of any kind is given in exchange for posting a review, whatever its content. Should the Seller grant such consideration in the future, this information would be displayed next to the reviews concerned, in accordance with article D. 111-10 du Code de la consommation (French Consumer Code).

13 bis.3. Checking and publication

Each review is checked manually before publication. That check relates solely to compliance with the rules set out on the Customer reviews page, and never to whether the review is favourable or unfavourable. The Seller never alters the content of a review, neither its text nor its rating: a review is either published as it stands or refused.

Where a review is not published, its author is informed by email with the reason for the refusal, in accordance with article D. 111-12 du Code de la consommation (French Consumer Code). The grounds for refusal, the publication and retention periods, the ranking criteria and the reporting procedure are set out on the Customer reviews page.

13 bis.4. Content of reviews and photographs

The Consumer is solely responsible for the content of the review they post. They warrant that this content infringes neither the rights of third parties nor public order, and that it contains no insulting, defamatory or discriminatory statements.

A Consumer who attaches a photograph or video to their review retains full ownership of it. They grant the Seller, free of charge and on a non-exclusive basis, the right to reproduce and display it on the Site, on the relevant product pages and on the page devoted to customer reviews, for the duration of publication of the review. This licence ends when the review is withdrawn, at its author’s request or on expiry of the retention period.

The Consumer warrants that they hold the necessary rights over the images they submit and that any identifiable persons photographed have consented to their publication. The Seller removes any image in respect of which a well-founded claim is made to it.

13 bis.5. Amendment, deletion and reporting

The Consumer may request the amendment or deletion of their review at any time, by writing to contact@athletesonthemat.com from the email address used for their order. These requests are handled within five business days.

Anyone who considers that a published review is false or misleading may report it free of charge to the same address, specifying the product concerned, the review in question and the grounds for the report. The Seller acknowledges receipt within five business days and removes any review whose authenticity cannot be established.

The Seller reserves the option of replying publicly to a review, beneath it and under its own identity. Such a reply alters neither the text nor the rating of the original review.

Article 14. Personal data

14.1. The data controller is MOTHA, whose details appear in article 1. The data protection officer can be reached at contact@athletesonthemat.com.

14.2. The data collected is processed in accordance with Regulation (EU) 2016/679 (GDPR) and French Law no. 78-17 of 6 January 1978 as amended, for the following purposes and on the following legal bases:

PurposeLegal basisRetention period
Management of the order, delivery and after-sales servicePerformance of the contract5 years from the end of the contractual relationship
Issue and monitoring of gift cards, including the beneficiary’s email addressPerformance of the contractUntil the balance is used up, then 5 years
Invoicing and accounting obligationsLegal obligation10 years
Customer account managementPerformance of the contract3 years from the last activity
Commercial prospecting by emailLegitimate interest for customers, consent for prospects3 years from the last contact
Invitation to leave a review after purchaseLegitimate interestUntil the customer objects
Publication of the review postedConsent, evidenced by the voluntary posting of the review5 years from publication
Fraud prevention and detectionLegitimate interestDuration of the investigation
Audience measurement and cookiesConsent13 months maximum

14.3. The recipients of the data are the Seller’s internal departments and its processors acting on its instructions: the website host, payment providers, carriers, the email sending provider and the shop management tools. The detailed list appears in the privacy policy.

14.4. Certain data may be transferred outside the European Union. Such transfers are governed by the European Commission’s standard contractual clauses or by an adequacy decision. Details appear in the privacy policy.

14.5. The Consumer has the rights of access, rectification, erasure, restriction of processing, objection and data portability, the right to withdraw their consent at any time and the right to give directions concerning the fate of their data after their death. These rights may be exercised at contact@athletesonthemat.com or by post to MOTHA, 39 rue Danièle Casanova, 91700 Sainte-Geneviève-des-Bois, France. Proof of identity may be requested in the event of reasonable doubt as to the identity of the person making the request.

14.6. The Consumer also has the right to lodge a complaint with the French data protection authority: Commission nationale de l’informatique et des libertés, 3 place de Fontenoy, TSA 80715, 75334 Paris Cedex 07, France, www.cnil.fr.

14.7. The management of cookies and trackers is described in the cookie policy. The Consumer may change their choices at any time.

Article 15. Intellectual property

The ATHOM, Athletes on the mat trademark is registered with the INPI (French industrial property office). All the elements making up the Site (texts, photographs, illustrations, logos, videos, graphic charters, databases) are protected by intellectual property law and remain the exclusive property of the Seller or of its partners. Any reproduction, representation, adaptation or exploitation, in whole or in part, without prior written authorisation, is prohibited and constitutes infringement. Photographs and videos attached by Consumers to their reviews remain their property, on the terms set out in article 13 bis.4.

Article 16. Complaints and consumer mediation

16.1. Any complaint must first be sent to the Seller’s customer service, by email to contact@athletesonthemat.com or by post to the registered office address.

16.2. In accordance with articles L612-1 and L616-1 du Code de la consommation (French Consumer Code), if the complaint has not been resolved satisfactorily within one month, the Consumer may refer the matter free of charge to the consumer ombudsman to which the Seller is affiliated:

[NOM DU MÉDIATEUR DE LA CONSOMMATION]
[ADRESSE POSTALE COMPLÈTE]
Website: [URL DE SAISINE EN LIGNE]
Email: [ADRESSE COURRIEL]

16.3. Recourse to mediation is free of charge for the Consumer. The Consumer remains free to accept or refuse the solution proposed by the ombudsman and to bring the matter before the competent court.

Article 17. Governing law and competent courts

17.1. These terms and conditions of sale are governed by French law. The language of the contract is French; any translation of these terms is provided for information purposes only.

17.2. In accordance with article 6 of Regulation (EC) no. 593/2008 (Rome I), that choice may not have the result of depriving the Consumer of the protection afforded to them by the mandatory provisions of the law of the country in which they have their habitual residence.

17.3. In the event of a dispute, the Consumer may bring proceedings, at their choice, before any of the courts having territorial jurisdiction under the French Code of Civil Procedure, or before the court of the place where they were resident at the time the contract was concluded or the harmful event occurred, in accordance with article R631-3 du Code de la consommation (French Consumer Code).

17.4. For Consumers residing in another European Union Member State, the jurisdiction rules laid down in articles 17 to 19 of Regulation (EU) no. 1215/2012 apply: the Consumer may bring proceedings before the courts of the Member State of their domicile, and the Seller may sue them only before those same courts.

Annex. Model withdrawal form

(Please complete and return this form only if you wish to withdraw from the contract. This form is not compulsory: you may also use the online withdrawal function available on the Site.)

To the attention of MOTHA, ATHOM Athletes on the mat, 39 rue Danièle Casanova, 91700 Sainte-Geneviève-des-Bois, France, contact@athletesonthemat.com.

I hereby give notice of my withdrawal from the contract for the sale of the following goods:

Product reference and description: ………………………………………………
Order number: ………………………………………………
Ordered on: …… / …… / …………
Received on: …… / …… / …………
Consumer’s name: ………………………………………………
Consumer’s address: ………………………………………………
Consumer’s signature (only if this form is notified on paper):

Date: …… / …… / …………