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Frequently Asked Questions

How is my order sent ?

We use the services of La Poste Colissimo for national (Metropolitan France) and international shipments.

You can also use your local relay points to receive your packages.

For each order sent, you will receive by email from our partner Colissimo / SendCloud a tracking number.

Which methods of payment are accepted?

You can pay by PayPal with or without an account and by credit card (Visa, Master Card, etc.)

Are my online purchases secure?

For more security, we use the services of BNP Mercanet for payment by credit card. This service allows you to encrypt your data and authenticate the cardholder with the 3D secure system.

Accordion Panel

For shipments in Metropolitan France, it will take 4 to 5 working days, for international shipments it will take between 7 to 10 working days.