{"id":5942,"date":"2020-05-06T00:27:41","date_gmt":"2020-05-05T22:27:41","guid":{"rendered":"https:\/\/www.athletesonthemat.com\/returns\/"},"modified":"2022-11-20T14:05:45","modified_gmt":"2022-11-20T13:05:45","slug":"returns","status":"publish","type":"page","link":"https:\/\/www.athletesonthemat.com\/en\/returns\/","title":{"rendered":"Returns"},"content":{"rendered":"\n<h2 class=\"uppercase\" style=\"text-align: center;\"><span style=\"color: #000000; font-family: panchang;\">RETURNS<\/span><\/h2>\n<h3 class=\"thin-font\" style=\"text-align: center;\"><span style=\"color: #000000; font-family: panchng-regular;\">Please read the following information on our returns policy (art.12 Terms &amp; Conditions)<\/span><\/h3>\n\n\t<section class=\"section\" id=\"section_1168646222\">\n\t\t<div class=\"section-bg fill\" >\n\t\t\t\t\t\t\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n\n<div class=\"row row-solid\"  id=\"row-505882202\">\n\n\n\t<div id=\"col-1761588661\" class=\"col medium-6 small-12 large-6\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n\n\t\t<div class=\"icon-box featured-box icon-box-center text-center\"  >\n\t\t\t\t\t<div class=\"icon-box-img\" style=\"width: 50px\">\n\t\t\t\t<div class=\"icon\">\n\t\t\t\t\t<div class=\"icon-inner\" >\n\t\t\t\t\t\t<img decoding=\"async\" width=\"256\" height=\"256\" src=\"https:\/\/www.athletesonthemat.com\/wp-content\/uploads\/2020\/03\/returns-icon-flatelements.png\" class=\"attachment-medium size-medium\" alt=\"\" srcset=\"https:\/\/www.athletesonthemat.com\/wp-content\/uploads\/2020\/03\/returns-icon-flatelements.png 256w, https:\/\/www.athletesonthemat.com\/wp-content\/uploads\/2020\/03\/returns-icon-flatelements-100x100.png 100w, https:\/\/www.athletesonthemat.com\/wp-content\/uploads\/2020\/03\/returns-icon-flatelements-247x247.png 247w, https:\/\/www.athletesonthemat.com\/wp-content\/uploads\/2020\/03\/returns-icon-flatelements-150x150.png 150w\" sizes=\"(max-width: 256px) 100vw, 256px\" \/>\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t<div class=\"icon-box-text last-reset\">\n\t\t\t\t\t\t\t\t\t\n\n<h3><span style=\"color: #000000;\">Allowed returns<\/span><\/h3>\n<ol>\n<li style=\"text-align: left;\"><span style=\"color: #000000;\">the order was placed not more than 30 days ago<\/span><\/li>\n<li style=\"text-align: left;\"><span style=\"color: #000000;\">must be sent only to Metropolitan France<\/span><\/li>\n<li style=\"text-align: left;\"><span style=\"color: #000000;\">International orders can be returned, the customer will have to cover the return shipping costs<\/span><\/li>\n<li style=\"text-align: left;\"><span style=\"color: #000000;\">The purchase was made on athletesonthemat.com<\/span><\/li>\n<li style=\"text-align: left;\"><span style=\"color: #000000;\">the item is unused, unwashed and complete<\/span><\/li>\n<\/ol>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-1232593423\" class=\"col medium-6 small-12 large-6\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n\n\t\t<div class=\"icon-box featured-box icon-box-center text-center\"  >\n\t\t\t\t<div class=\"icon-box-text last-reset\">\n\t\t\t\t\t\t\t\t\t\n\n<h3><span style=\"color: #000000;\">NOT ALLOWED RETURNS<\/span><\/h3>\n<ol>\n<li style=\"text-align: left;\"><span style=\"color: #000000;\">Orders placed more than 30 days ago<\/span><\/li>\n<li style=\"text-align: left;\"><span style=\"color: #000000;\">Items that show stains or signs of use, washing<\/span><\/li>\n<li style=\"text-align: left;\"><span style=\"color: #000000;\">All items on sale at the time of purchase<\/span><\/li>\n<\/ol>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\n<style>\n#row-505882202 > .col > .col-inner {\n  padding: 20px 20px 20px 20px;\n}\n<\/style>\n<\/div>\n<div class=\"text-center\"><div class=\"is-divider divider clearfix\" style=\"max-width:150px;background-color:rgb(0, 0, 0);\"><\/div><\/div>\n\n\n\t\t<\/div>\n\n\t\t\n<style>\n#section_1168646222 {\n  padding-top: 30px;\n  padding-bottom: 30px;\n}\n<\/style>\n\t<\/section>\n\t\n\n\t<section class=\"section\" id=\"section_2138589815\">\n\t\t<div class=\"section-bg fill\" >\n\t\t\t\t\t\t\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n\n<div class=\"row row-solid\"  id=\"row-1881630224\">\n\n\n\t<div id=\"col-201133930\" class=\"col medium-6 small-12 large-6\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n\n\t\t<div class=\"icon-box featured-box icon-box-center text-center\"  >\n\t\t\t\t\t<div class=\"icon-box-img\" style=\"width: 50px\">\n\t\t\t\t<div class=\"icon\">\n\t\t\t\t\t<div class=\"icon-inner\" >\n\t\t\t\t\t\t<img decoding=\"async\" width=\"256\" height=\"256\" src=\"https:\/\/www.athletesonthemat.com\/wp-content\/uploads\/2020\/03\/payment-icon-flatelements.png\" class=\"attachment-medium size-medium\" alt=\"\" srcset=\"https:\/\/www.athletesonthemat.com\/wp-content\/uploads\/2020\/03\/payment-icon-flatelements.png 256w, https:\/\/www.athletesonthemat.com\/wp-content\/uploads\/2020\/03\/payment-icon-flatelements-100x100.png 100w, https:\/\/www.athletesonthemat.com\/wp-content\/uploads\/2020\/03\/payment-icon-flatelements-247x247.png 247w, https:\/\/www.athletesonthemat.com\/wp-content\/uploads\/2020\/03\/payment-icon-flatelements-150x150.png 150w\" sizes=\"(max-width: 256px) 100vw, 256px\" \/>\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t<div class=\"icon-box-text last-reset\">\n\t\t\t\t\t\t\t\t\t\n\n<h3><span style=\"color: #000000;\">RETURN WITH REFUND<\/span><\/h3>\n<ol>\n<li style=\"text-align: left;\"><span style=\"font-size: 100%; color: #000000;\">The refund will be made to the original payment method (credit card, PayPal, etc.)<\/span><\/li>\n<li style=\"text-align: left;\"><span style=\"color: #000000;\">Initial shipping costs are not refunded for the following reasons:<\/span>\n<ol>\n<li style=\"text-align: left;\"><span style=\"font-size: 80%; color: #000000;\"><em class=\"checkbox__label-text\" data-v-07eaa7f4=\"\" data-v-6cae69b3=\"\">You have changed your mind <\/em><\/span><\/li>\n<li style=\"text-align: left;\"><span style=\"font-size: 80%; color: #000000;\"><em class=\"checkbox__label-text\" data-v-07eaa7f4=\"\" data-v-6cae69b3=\"\">Wrong colour<\/em><\/span><\/li>\n<li style=\"text-align: left;\"><span style=\"font-size: 80%; color: #000000;\"><em class=\"checkbox__label-text\" data-v-07eaa7f4=\"\" data-v-6cae69b3=\"\">The size does not fit<\/em><\/span><\/li>\n<li><span style=\"color: #000000;\"><em><span style=\"font-size: 80%;\">Product no longer needed<\/span><\/em><\/span><\/li>\n<li style=\"text-align: left;\"><span style=\"font-size: 80%; color: #000000;\"><em class=\"checkbox__label-text\" data-v-07eaa7f4=\"\" data-v-6cae69b3=\"\">Product ordered accidentally<\/em><\/span><\/li>\n<li style=\"text-align: left;\"><span style=\"font-size: 80%; color: #000000;\"><em class=\"checkbox__label-text\" data-v-07eaa7f4=\"\" data-v-6cae69b3=\"\">Wrong product ordered<\/em><\/span><\/li>\n<li style=\"text-align: left;\"><span style=\"font-size: 80%; color: #000000;\"><em class=\"checkbox__label-text\" data-v-07eaa7f4=\"\" data-v-6cae69b3=\"\">Received too late<\/em><\/span><\/li>\n<\/ol>\n<\/li>\n<li style=\"text-align: left;\"><span style=\"color: #000000;\">The cost of returns will be deducted from the refund amount if the reasons are the same as in paragraph 2<\/span><\/li>\n<\/ol>\n<p style=\"text-align: center;\"><span style=\"color: #000000;\">Apart from the reasons explained in point 2, ATHOM shall be responsible for the return costs and the initial shipping costs.<\/span><\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-222781638\" class=\"col medium-6 small-12 large-6\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n\n\t\t<div class=\"icon-box featured-box icon-box-center text-center\"  >\n\t\t\t\t<div class=\"icon-box-text last-reset\">\n\t\t\t\t\t\t\t\t\t\n\n<h3><span style=\"color: #000000;\">RETURN WITH GIFT CARD<\/span><\/h3>\n<ol>\n<li style=\"text-align: left;\"><span style=\"font-size: 100%; color: #000000;\">The refund will be made to the original payment method (credit card, PayPal, etc.)<\/span><\/li>\n<li style=\"text-align: left;\"><span style=\"color: #000000;\">A gift card with no time limit will be sent to you.<\/span><\/li>\n<\/ol>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\n<style>\n#row-1881630224 > .col > .col-inner {\n  padding: 20px 20px 20px 20px;\n}\n<\/style>\n<\/div>\n\n\t\t<\/div>\n\n\t\t\n<style>\n#section_2138589815 {\n  padding-top: 30px;\n  padding-bottom: 30px;\n}\n<\/style>\n\t<\/section>\n\t\n\n\t<section class=\"section\" id=\"section_672706566\">\n\t\t<div class=\"section-bg fill\" >\n\t\t\t\t\t\t\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n\n<div class=\"row\"  id=\"row-1064511117\">\n\n\n\t<div id=\"col-604167211\" class=\"col hide-for-medium medium-4 small-12 large-4\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-1818908965\" class=\"col medium-4 small-12 large-4\"  >\n\t\t\t\t<div class=\"col-inner text-center\"  >\n\t\t\t\n\t\t\t\n\n<a href=\"https:\/\/pattocheu.shipping-portal.com\/rp\/\" target=\"_blank\" class=\"button secondary is-larger\" rel=\"noopener\">\n\t\t<span>RETURNS<\/span>\n\t<i class=\"icon-angle-right\" aria-hidden=\"true\"><\/i><\/a>\n\n\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-1172752628\" class=\"col hide-for-medium medium-4 small-12 large-4\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n<\/div>\n\n\t\t<\/div>\n\n\t\t\n<style>\n#section_672706566 {\n  padding-top: 30px;\n  padding-bottom: 30px;\n}\n<\/style>\n\t<\/section>\n\t\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-5942","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.athletesonthemat.com\/en\/wp-json\/wp\/v2\/pages\/5942","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.athletesonthemat.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.athletesonthemat.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.athletesonthemat.com\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.athletesonthemat.com\/en\/wp-json\/wp\/v2\/comments?post=5942"}],"version-history":[{"count":0,"href":"https:\/\/www.athletesonthemat.com\/en\/wp-json\/wp\/v2\/pages\/5942\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.athletesonthemat.com\/en\/wp-json\/wp\/v2\/media?parent=5942"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}